Moccasin Return Information for moccasin purchases made at:

 

Minnetonka Moccasin Shop
Minnetonka Moccasin Store
My Moccasin Shop
Minnetonka Shop
Moccasin Sales

 

We are sorry that the need has arisen for you to return your purchase to us. If there is anything we can do to assist you with your purchase, please give us a call toll-free at 1-800-658-6855 and one of our friendly staff members will be more than glad to work with you in regards to your purchase.

  • For fastest service, please follow return directions and complete the form below.
     

  • All items may be returned for refund up to 45 days from the original date of purchase.
     

    • Merchandise returned after 45 days from original date of purchase will be issued a store credit only that may be used at any of the above listed websites. (see exception below)
       

    • Merchandise returned after 60 days will not be accepted. (see exception below)

     

    • Return times will be extended for purchases made from November 15th through December 31st. Purchases made during this time period may be returned up to February 15th of the following year.
       

  • Original shipping and handling charges are non-refundable.
     

    • Please note: If your original order was over $75.00 and you received free shipping, you will be charged the actual shipping fee if you return any or all items that reduce your original order to less than $75.00.
       

  • Please test wear your items on a carpeted surface, altered or worn items may not be returned.  All returns must include the original shoebox. Please do not ship items directly in the shoebox or affix labels or postage directly to the shoebox. Items returned without the original shoebox or in a damaged shoebox are subject to a $3.00 re-boxing fee. (This fee is charged to us by the respective manufactures and is not a fee imposed by us).
     

  • Please allow 1 to 2 billing cycles for your credit to appear on your credit card bill.
     

  • All Moccasin returns must be sent to:
    (hint: cut out and use this label with your return)


Moccasin Returns
Return Merchandise Authorization #___________
1135 Crescent Avenue
Oakford, PA 19053

 

PLEASE COMPLETE THE FORM BELOW AND INCLUDE WITH ALL RETURNS

 

 

Please complete the form below:

 

QTY

ITEM #

SIZE

COLOR

REASON CODE

PRICE

TOTAL

 

 

 

 

 

$

$

 

 

 

 

 

$

$

 

 

 

 

 

$

$


REASON CODES: (1) To Small (2) To Big (3) Color (4) Not as Described
(5) Did Not Meet Expectations (6) Other -- Please Explain: _____________________________________________________________

 

Please indicate the method of payment for the credit to be applied to (if a charge card, please also include the last 4 numbers of that card in the space provided below.)
 

Method of Payment _____________________________________________
CC# __________________________________________________________
 

Phone Number:__________________________________________________

 

Is there anything you would like us to know?__________________________
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